Nectar Desk + Shopify
Integration of your call center programs will skyrocket employee productivity, and allow them to provide unbeatable customer service.
Personalize Every Call
Nectar Desk will display each caller’s Shopify history and personal details when their call is connected. Employees can use this history and information to quickly build a rapport and provide a better customer service experience.
Increase Staff Production
Jumping back and forth from program to program wastes the valuable time of your employees. Remove that gap with Nectar Desk’s Shopify call center integration, and your agents can perform all their tasks without having to leave their Nectar Desk application.
Increase Staff Production
Jumping back and forth from program to program wastes the valuable time of your employees. Remove that gap with Nectar Desk’s Shopify call center integration, and your agents can perform all their tasks without having to leave their Nectar Desk application.
Consolidate Staff Workflows
Nectar Desk’s automated workflows remove the requirement to manually input data into different programs. Save resources and reduce errors by causing individual Nectar Desk events to trigger Shopify actions. One set-up, it’s all happening automatically.
Applications Speak To One Another
Nectar Desk automatically matches numerous levels of data from Shopify to Nectar Desk, and vice-versa. This gives your staff the assurance all their data is current, accurate, and will allow them to meet your customer’s expectations.
Individualized Data Sharing
Pick and choose what information is shared between Nectar Desk and Shopify, to meet your unique set of call center requirements. When your programs are filled with the exact details your agents require, they are able to direct their attention back to serving their clients.
Fast and Simple Setup
You can easily configure the Nectar Desk Shopify assimilation. You won’t need to call your IT guy, as there is absolutely no coding or programming required. You will require your Shopify credentials, and you can be set-up almost immediately.
Let us show you how to integrate your call center with Shopify – it’ll only take 5 minutes!
- Get your Shopify credentials. Access your “Apps” page in your Shopify account, where you can create a new private app. Copy both the API Key and Password.
- Activate the Nectar Desk Shopify Integration. Access your Nectar Desk application, and use your Shopify credentials, API Key, and Password. It’s that simple!
- Create your automated tasks. In Nectar Desk, create the specific Shopify events that will be triggered once certain actions have been taken in Nectar Desk.
- Begin making and accepting calls! All set. You can now make and accept calls in Nectar Desk, or use the click-to-call feature through Shopify.
Tabla de comparación de precios de Nectar Desk
No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.
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Voz básico
Funcionalidad en teléfono avanzada $ 29 Al mes, por agente Llamadas entrantes locales ilimitadas* Funcionalidad de centro de llamadas avanzada Integraciones Llamadas con un clic Tableros en tiempo real Notificaciones en pantalla Atención 24/5 Teléfono/Chat/Email |
Multicanal
Teléfono + SMS + Chat + Email. $ 49 Al mes, por agente
Todas las características del Plan Básico Chat en directo Help Desk por correo electrónico/ticketing Agentes ilimitados Colas ilimitadas
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Ilimitado
PowerDialer + Multicanal. $ 99 Al mes, por agente
Todas las características de multicanal PowerDialer Todo lo que quieras llamar SLA
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Experience the Most Complete & Affordable Leading Cloud-Based Call Center Software for Yourself.
Request a free demo today, and we’ll immediately get started helping your business become more productive and able to provide the best possible customer service experience.